Legal
Terms & Conditions
Effective Date: 1 January 2024 · Jurisdiction: Australia · Language: English (en-AU)
18+ Only — These terms apply to all users of Crown Casino Online. Please read carefully before registering.
1. Acceptance of Terms
By accessing or using the Crown Casino Online platform (the "Service"), you confirm that you are at least 18 years of age, legally capable of entering into a binding agreement, and not prohibited from participating in online gambling under the laws of your jurisdiction. If you do not agree with any part of these terms, you must not use our Service.
2. Eligibility and Account Registration
To register an account, you must be a resident of a jurisdiction where online casino gaming is permitted. You must provide accurate, complete, and up-to-date personal information. Crown Casino Online reserves the right to verify your identity at any time and to suspend or close accounts where verification cannot be completed. Each individual may hold only one account. Duplicate accounts may be closed without notice and any associated balances forfeited.
3. Responsible Gambling
Crown Casino Online is committed to promoting responsible gambling. We provide tools including deposit limits, session time alerts, cooling-off periods, and self-exclusion options. If you believe gambling is negatively impacting your life, please utilise these tools or contact Gambling Help Online on 1800 858 858. Players who have self-excluded must not attempt to open new accounts. Any winnings generated during a self-exclusion period will be void.
4. Deposits and Withdrawals
All transactions are processed in Australian Dollars (AUD) unless otherwise stated. Deposits are subject to minimum and maximum limits as displayed on the cashier page. Withdrawals will be processed within standard processing timeframes depending on the chosen payment method. Crown Casino Online reserves the right to conduct security checks prior to processing any withdrawal. The same payment method used for deposit must generally be used for withdrawal.
5. Bonuses and Promotions
All bonuses and promotions are subject to individual terms and conditions, including wagering requirements, minimum deposit thresholds, game contribution percentages, maximum bet restrictions while using bonus funds, and expiry periods. Crown Casino Online reserves the right to modify, suspend, or cancel any promotion at any time. Abuse of bonus offers may result in account suspension and forfeiture of winnings.
6. Fair Gaming
All games offered through Crown Casino Online are powered by certified Random Number Generators (RNGs) audited by independent third-party testing agencies. Return-to-Player (RTP) percentages are published for all applicable games. Crown Casino Online does not manipulate game outcomes. Any suspected cheating, fraud, or collusion will result in immediate account suspension and potential legal action.
7. Privacy and Data Protection
Crown Casino Online collects personal data in accordance with the Australian Privacy Act 1988. We collect information necessary to operate the Service, verify your identity, process transactions, and comply with regulatory obligations. Your data will not be sold to third parties. By registering an account, you consent to the collection and processing of your personal information as described in our Privacy Policy.
8. Intellectual Property
All content on the Crown Casino Online platform, including but not limited to text, images, logos, software, and game content, is the property of Crown Casino Online or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without express written permission.
9. Limitation of Liability
Crown Casino Online shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service. Our total liability in connection with any claim arising out of or related to these terms shall not exceed the amount of your account balance at the time of the dispute. We do not guarantee uninterrupted or error-free service.
10. Amendments
Crown Casino Online reserves the right to amend these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of the Service after any amendment constitutes your acceptance of the revised terms. It is your responsibility to check this page periodically for updates.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the Australian courts.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact our support team through the contact page on our website. For gambling-related concerns, contact Gambling Help Online: 1800 858 858 or visit gamblinghelponline.org.au.
Need Help?
If you have concerns about your gambling, contact Gambling Help Online.
gamblinghelponline.org.auor1800 858 858